Regarding Problem Resolution
You have the right to express your concerns about patient care safety to hospital personnel and/or management. If your concerns and questions can not be resolved at this level, contact The Joint Commission at 800-994-6610, by Fax at 630-792-5636, by e-mail at complaint@jointcommission.org, or by mail at:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
The Joint Commission's toll-free hotline gives patients, their families, care givers, and others an opportunity to share concerns regarding quality-of-care issues at accredited health care organizations. This hotline is available 24 hours a day, 7 days a week; staff members are available to answer calls at this number weekdays between 8:30 am and 5:00 pm central standard.